Buzmate isn't just a voicemail replacement — it's the full loop from missed call to booked, completed, and paid job, built so a single self-employed tradesman can run it alone, with no team and no setup overhead.
Answers inbound calls when you don't pick up, in your business's name, using a system prompt built from your real settings — tone, pricing, custom instructions and scripted responses.
Female: Rachel, Bella, Elli, Emily, Alice. Male: Antoni, Arnold, Josh, Sam, Charlie, George, Daniel, Bill. Includes Australian and British accents — each with a distinct, natural-sounding style.
Friendly, Professional, or Formal — shifts how the AI phrases every line on the call.
Uses your phone's built-in USSD forwarding codes — no app install needed on the customer's end. Pick a 15–30 second delay before the AI picks up.
Recognizes floods, gas leaks, electrical fires and no-heat/no-AC calls, flags them urgent, and promises a callback within the hour.
Tell the AI exactly what to say for specific topics — pricing, warranty, service area — in plain English.
Every call is parsed for caller name, callback number, service needed, address, preferred time, and urgency — automatically, no manual entry.
All, New, Accepted and Completed tabs, kept in sync everywhere by a single status service — the dashboard and leads list never disagree.
Open any lead to read the full call transcript or play back the recorded audio.
Send your live location to a customer with one tap before you head to the job.
Correct a name, number or job description after the call — it's saved and restored everywhere the lead appears.
A real text thread per customer — confirmations, reminders and "on my way" messages, plus their replies. When a customer texts back, the AI reads their intent (confirmed, cancelled, reschedule) and replies automatically — and updates the calendar if they confirm a change.
A brand-new customer texting your number cold gets an AI reply too — not just people who already called. Every conversation lands in one Messages inbox, with new inquiries flagged separately from existing customers.
AI Pro can call back leads who didn't book — but only inside the calling hours you set, and only up to the number of attempts you choose per customer. No calls outside your window, ever.
Every caller becomes a customer record — searchable, with full job and SMS history — kept in a dedicated tab separate from the active leads queue so your pipeline stays clean.
Parses natural-language times from the call ("tomorrow at 2", "next Friday morning"), checks your calendar for conflicts with a 1-hour buffer, and books the nearest open slot automatically.
Add jobs manually or let auto-booked leads populate it. Import from your device calendar.
Sends an automatic text confirming the appointment; customers can reply to confirm, cancel, or correct details.
Reminder texts fire on their own ahead of every appointment — checked every few minutes, deduplicated, with no manual follow-up required.
Local push notifications for incoming calls, completed calls, urgent alerts and job status changes — with a long-vibration alert for emergencies.
Get a push notification before each booked job — configurable from 10 minutes to 2 hours ahead — so you're never caught off guard by a scheduled appointment.
Automatically send a review request to customers after every completed job — builds your online reputation without lifting a finger.
Connect your Google or Outlook calendar and every Buzmate job appears there automatically — with your phone's own native reminders. Works both ways: a personal appointment on your connected calendar blocks that slot from auto-booking too.
Monthly revenue from completed jobs, broken down per job, right on your dashboard.
Generate a professional invoice from any completed job — itemized services, business details, customer info — and share it by email, text or WhatsApp.
Set an hourly rate and per-service prices once; the AI quotes them accurately to every caller who asks.
Today's calls handled vs. missed, jobs scheduled, and monthly earnings — refreshed automatically, with a callout showing exactly where missed calls are forwarding to.
Place a real test call to your own phone to hear exactly how your AI receptionist handles a caller, before it ever answers a real one.
Your business setup, pricing, scripted responses and lead history aren't locked to one phone — log in anywhere with your phone number and it's all restored.
Nothing to forget, nothing to reset — log in with a code texted to your phone, every time. No support ticket, no waiting.
Full access to your leads, calendar, invoices and AI settings from any browser on your PC or Mac. Log in at app.thebuzmate.com — same account, same data, no install required.
Add any business expense — Fuel, Tools, Materials, Marketing, Insurance, Equipment, Subcontractor, or Other — in seconds from the app.
Navigate month-by-month to see all expenses, your running total, and a breakdown by category — so you always know where the money's going.
The monthly summary card shows your top spending categories as chips — fuel, materials, subcontractors — without digging into the list.
Made a mistake? Edit the amount, category, date or note, or delete the entry entirely — no locked records.
A grouped bar chart showing the last 6 months of revenue and expenses side by side — tap any bar for the exact figure.
Total income, total expenses, net profit and profit margin — all calculated automatically from your jobs and expenses, no spreadsheet needed.
Average revenue per job, jobs completed, accepted leads, total customers, completion rate, and best month — in one screen.
See which service types you complete most often, with a percentage bar so you know what's driving your business.
The analytics screen also shows expenses broken down by category with a progress bar for each — so you can see where costs are running high.
Each staff member gets their own 4-digit PIN. They log in under their own profile — no sharing the owner's login.
Assign any job or lead to a specific staff member directly from the leads or calendar view.
Filter the calendar by staff member to see only their jobs — useful when dispatching for a small crew.
See every staff member's active jobs and performance stats at a glance from the owner view.
Set a commission rate per staff member and track their earnings automatically from completed jobs.
Revenue, completion rate and job count per staff member — so you always know who's delivering.
Write one message and send it to all your customers — or select a specific subset — in one tap. Great for promotions, seasonal offers or re-engagement.
A review dialog shows you exactly who will receive the message and the full text before anything goes out — no accidental blasts.
After sending, see how many messages succeeded and how many failed — directly in the app.
Target a specific group — by tag, last service, or days since their last visit — and reach them by text, an AI phone call, or both. A more powerful companion to bulk SMS, not a replacement for it.
Schedule a recurring campaign — e.g. every 90 days to anyone inactive that long — and Buzzy Outreach keeps re-checking who qualifies and reaching out automatically.
The live demo lets you configure every setting above on a real assistant and either type or speak to it.
🎤 Open the Interactive Demo