Buzmate is designed so one self-employed tradesman can set the whole thing up alone, on their own phone, with no installer and no customer-side app. It asks for exactly what your AI needs to sound right and answer correctly — nothing more.
Business name, address, service type (plumber, electrician, cleaner, HVAC, landscaper, financial advisor, or your own custom category), city, and country (US, Canada, UK or Australia).
Working hours and your real phone number — verified by SMS code, no password. This is also where you can set pricing and any custom instructions for the AI.
Buzmate provisions a dedicated phone number (a paid line when configured, or a free number as a fallback) and links it to an AI assistant built from your settings. You can also skip activation and use Buzmate purely as a manual CRM.
Buzmate uses your carrier's built-in conditional call forwarding (USSD codes) — four independent conditions you can turn on separately: no reply within a delay you choose (15–30 seconds), phone off or unreachable, already busy on another call, or always. Customers keep dialing your real number; they never see or dial the AI's number directly.
"Thank you for calling [Business]! This is [Assistant Name]. How can I help you today?" — in the voice and tone you picked.
Name, callback number, the service needed, and — if enabled — their address and a preferred appointment time.
Answers pricing questions from your configured rates, and uses any scripted responses you've written for common topics.
Confirms details back to the caller, flags emergencies for priority callback, and — if auto-booking is on — books the job straight into your calendar (conflict-checked), texts a confirmation, and queues 24h/12h reminders automatically.
Orchestrates the call: speech-to-text, the conversation model, and text-to-speech in one real-time pipeline.
Drives the conversation itself — understanding the caller, following your custom instructions, and deciding what to ask next.
Generates the natural-sounding voice for all 13 assistant personas.
Provisions the dedicated phone number and sends SMS appointment confirmations.
One codebase ships the same app to iOS, Android, web and desktop.
No — Buzmate is built first for the individual tradesman or self-employed professional. One person, one phone, one app. There's no separate admin role, no multi-seat setup, and no IT person required to get it running.
No. Calls are forwarded from your existing number using your carrier's own forwarding feature. Customers always dial the number they already know.
Log in from any device with just your phone number and a text-message code — your business setup, pricing, scripted responses and lead history restore automatically. No password to lose or reset.
The AI still works — it falls back to a sensible default script (greet, collect name/number/service/location/time, confirm and end the call) and simply tells callers the team will follow up to confirm pricing.
Yes — place a real test call to your own phone and hear how your AI receptionist handles the call, before you turn on forwarding.
Yes — onboarding can be skipped at the activation step, and Buzmate still works as a manual calendar, leads list and invoicing tool.
The interactive demo mirrors the real settings screen — flip every toggle and ask the AI how it works.
🎤 Open the Interactive Demo